Experience
Freelance Data Analyst
Various Clients Remote Dec 2023 - May 2024
• Worked with the clients data for a call center and created multiple dashboards for trends analysis in Power BI.
• Developed complex DAX calculations that improved churn prediction accuracy by 17%, leading to targeted retention
strategies and significantly enhancing customer engagement metrics.
• Conducted in-depth sales analysis on various marketing datasets in MS Excel, identifying key trends that led to a 15%
increase in conversion rates; developed a comprehensive dashboard that visualizes these insights for stakeholders.
• Created macros for VBA and automating hectic task of sorting and searching the desired values saving 10 hours per
week of manual reporting work.
Data Associate
@ Salesken|Bangalore October 2022 - October 2023
• Discovered crucial correlations which helped optimizing hyper-parameters for key summarization model eventually resulting
in improvising ML models performance from 91% to 95%.
• Created dynamic dashboards using Tableau which summarizes and visualizes NLP models performance.
• Extracting, pre-processing and managing the datasets using SQL Queries for 5-6 NLP models and finding the best one.
• Worked in a multi team environment creating 6 hyper parameters for the future use cases, finding data inconsistencies
utilizing python and Excel enhancing model accuracy by 4% for future assess-ments.